The Power of The Shingo Model @ MassMutual Financial

2017 Recipient of the Shingo Silver Medallion! Hear about the evolution of MassMutual's journey to enterprise excellence, as Michael Krebs (VP LeanEnterprise) & Tim Plankey (AVP CI) share lessons learned and how the Shingo Model has impacted more than 7000 employees from senior leadership to front line associates.