Modeling Key Behaviors to Develop a Culture of Engagement - Dan Pfendt

Dan Pfendt, Ops Manager at Idexx Labs, shares the redesign of their ideas program resulting in a 300% increase in implemented ideas! Learn how a focus on a culture of CI means having respect for people and engaging in honest conversations, like asking "How do you feel about work today?" and how this can dramatically increase the modeling of key behaviors by all team members.