Joy Peters: How Lean Applications Are Keeping Patients Safe

In 2003, the MICU and CCU had an infection rate of 4.3 per 1000 line days. Using lean tools (real-time procedural observation and root cause analysis) processes were standardized and improved and as a reult CR_BSI was eliminated in one unit for more than 14 months - a previously unheard of outcome. The methods used and lessons learned are viable in any setting.